![Sinéad Gordon on Twitter: ".@fitbit not really good enough....two months to send a strap and not even an apology from your online chat support! #CustomerService https://t.co/tlPH0l9RHR" / Twitter Sinéad Gordon on Twitter: ".@fitbit not really good enough....two months to send a strap and not even an apology from your online chat support! #CustomerService https://t.co/tlPH0l9RHR" / Twitter](https://pbs.twimg.com/media/EAU-64VXkAAMHfD.jpg:large)
Sinéad Gordon on Twitter: ".@fitbit not really good enough....two months to send a strap and not even an apology from your online chat support! #CustomerService https://t.co/tlPH0l9RHR" / Twitter
![My Charge 3 did this today. Warranty was up three weeks ago. Fitbit had every right to deny to replace it, but 10 minutes with tech support chat and they are shipping My Charge 3 did this today. Warranty was up three weeks ago. Fitbit had every right to deny to replace it, but 10 minutes with tech support chat and they are shipping](https://external-preview.redd.it/S08uI0-p5wFOPWXfc2ntrBwM2d-bETEnazEJ4b7o7VM.jpg?auto=webp&s=e43fd2807fda23b7eb341ab7bdd17123cc112013)
My Charge 3 did this today. Warranty was up three weeks ago. Fitbit had every right to deny to replace it, but 10 minutes with tech support chat and they are shipping
![Dan on Twitter: ".@fitbit What's the point of a Live Chat if they can't understand? Can u please answer what I'm asking in the photo? http://t.co/J29QSf5SUZ" / Twitter Dan on Twitter: ".@fitbit What's the point of a Live Chat if they can't understand? Can u please answer what I'm asking in the photo? http://t.co/J29QSf5SUZ" / Twitter](https://pbs.twimg.com/media/B5edW-HCUAIOOJ3.png)